Put simply, tell us specifically tips on how to configure the adjustable frame, the hoists, etcetera. There was quite a bit of guessing going on during our put in. To ask for your partial refund simply just e-mail us a connection to the same product on our Web page, or https://smarterhome-jeep-hard-top98642.wikicommunications.com/5765153/the_greatest_guide_to_jeep_hardtop_lifts