On top of that, you should be aware that there are several terms and phrases Utilized in ISO 9001 which may appear to be common in the working day-to-day language, but which have a very specific specialized meaning from the standard; these are already formally defined in Clause three of https://www.nathanisoconsulting.com/blog/elevate-your-it-asset-management-with-iso-19770-certification-in-uae/